Delivery & plant promise.
These are demo terms for the Disom Baha preview. Confirm final service coverage and replacement terms with the concierge before publishing.
Delivery
Standard delivery is free across India. PIN-code serviceability and an estimated delivery date are confirmed by our WhatsApp concierge before the order is accepted.
Shipment coverage
We have not confirmed shipment insurance coverage for this demo. The concierge will confirm any applicable coverage and exclusions before dispatch. The site does not promise insured delivery.
7-day plant replacement
If a plant arrives damaged or unhealthy, contact the concierge within 7 days of delivery with your request reference and clear photos of the plant and packaging. The team will review the request and confirm eligibility and availability.
If a replacement is approved, the customer pays the replacement delivery charge. The concierge will confirm the fee before arranging shipment.
Payment & confirmation
Orders and payments are coordinated directly through the official WhatsApp concierge. Payment options shown in this demo are UPI (GPay, PhonePe, or Paytm), bank transfer, and QR. A WhatsApp order request is not an accepted order; the concierge confirms availability, final amount, delivery, and official payment instructions.
Need help with an order or plant promise?
Chat with the concierge